Frequently Asked Questions
Everything you need to know about our authentic rock posters and collectible home decor.
How do you ensure the authenticity of your posters?
Every item in our collection is meticulously vetted for authenticity. We source directly from authorized printers, artists, and reputable estates. Each vintage poster comes with a Certificate of Authenticity (COA) to guarantee its provenance.
How are posters packaged for shipping to prevent damage?
We use heavy-duty, crush-resistant mailing tubes. Each poster is first wrapped in acid-free archival tissue paper and then secured with kraft paper to ensure the edges remain crisp and protected during transit.
What is your return policy for collectibles?
We offer a 14-day return window for all items, provided they are returned in the exact condition they were received. Due to the fragile nature of vintage paper, we recommend using the original packaging for any returns.
Do you offer framing services for the posters?
Currently, we ship all posters unframed and rolled to minimize shipping costs and prevent glass breakage. However, we provide detailed framing guides and size specifications on each product page to help you find the perfect fit for your home.
How do you grade the condition of vintage items?
We use a standardized grading scale ranging from 'Mint' to 'Fair.' Detailed descriptions of any pinholes, edge wear, or fading are listed in the product description, accompanied by high-resolution photos of the actual item.
Do you ship internationally?
Yes, SF Rock Posters & Collectibles ships worldwide. International orders are sent via tracked services to ensure your collectibles arrive safely. Please note that customers are responsible for any local customs duties or taxes.